Los Angeles, Orange County and Inland Empire Latex 360 maintenance service.
We specialize on HP Latex 360 printer repair and onsite service in Los Angeles and Orange County with broken belt, image defects, error messages, error codes and maintenance errors. We provide fast onsite HP Latex 360 printer maintenance service in Southern California. Our technicians have the knowledge and technical ability to repair HP latex 360 printers on the first visit.
We offer 6 months warranty on all HP 360 replacement parts in Southern California. We carry most common HP 360 printer parts to fix hardware failures with numerical error code on the first visit. We offer latex printer 360 printer service with broken belts and service error codes or messages.
We offer Latex 360 printer belt kit replacement on 65 inch wide -format printer belt kits as well as carriage assembly, encoder strip, encoder sensor, main, ink supply station, (ISS) hard drive, Power supply, print heads, and ink tubes or ink tubing system.
Meet high quality standards at high speed
Expand your applications—beat client expectations•
360 printer print on traditional signage substrates and beyond—up to 64 inches—print textiles with the ink collector1• Reach new indoor spaces that solvent can’t, like healthcare—water-based HP Latex Ink prints are odorless• Win new clients on eco standards—UL ECOLOGO®, UL GREENGUARD GOLD Certified inks; prints meet AgBB criteria2• Produce sharp, consistent, repeatable image quality with high-efficiency curing, 6 colors, and 1200 dpi
Same-day delivery—for highly demanding turnarounds• Reach production speeds and avoid wait time—prints come out completely dry and ready to finish and deliver• High quality at high speeds—334 ft2/hr high-speed outdoor quality with HP OMAS and HP Latex Optimizer3• Deliver with confidence—outdoor prints last up to 5 years laminated, 3 years unlaminated4• You can minimize damage risk—scratch resistance is comparable to hard-solvent inks on SAV and PVC banner
Keep your running costs low—boost your capacity• Increase production time and reduce time monitoring the printer—automatic, reliable, low-maintenance printing• Save time—HP Custom Substrate Profiling and i1 embedded spectrophotometer make ICC profiling automatic5• Healthier printing with HP Latex—no special ventilation, no hazard warning labels or HAPs, nickel free6• This ENERGY STAR Certified printer meets strict energy efficiency guidelines and is EPEAT registered
Water-based HP Latex Inks combine the best characteristics of solvent inks and water-based inks.With HP 360 Latex Inks, you can obtain outdoor durability and versatility across all common media types used in sign and display applications, together with high-quality, odorless prints, low maintenance, and health advantages8—even over eco solvent inks.HP Latex printing with the HP Latex 360 Printer can generate higher profit than eco-solvent—gain all the advantages of HP Latex printing, including wider application versatility with a single printer and prints that come out completely dry, allowing same-day delivery. Buy in at an affordable price, and see how you can keep your running costs low.The HP Latex 360 Printer features a number of significant innovations that take you beyond the limits of eco-solvent printing, creating new opportunities to expand your business.
Take advantage of the versatile, durable performance of HP Latex Inks:• Scratch resistance comparable to hard-solvent inks on SAV and PVC banner— you can consider un-laminated use for short-term signage9• Prints are completely cured and dry inside the printer, and ready for immediate finishing and delivery• Six HP print heads provide 12,672 nozzles for robust and reliable quality print to print.
HP Latex Optimizer
Achieve high image quality at high productivity:• Interacts with HP Latex Inks to rapidly immobilize pigments on the surface of the print.
High-speed printing with less energy and at lower temperatures:10• 17 m2/hr (183 ft2/hr) indoor quality, 31 m2/hr (334 ft2/hr)high-speed outdoor
Print panels or tiles with excellent color consistency for an edge-to-edge match:• i1 embedded spectrophotometer enables automatic calibration12• Delivers consistent colors to <= 2 dE200013quality, 91 m2/hr (980 ft2/hr) maximum print speed.
Front-panel error codes
Under certain circumstances, a numeric error code appears on the front panel. Follow the advice in the Recommendation column to resolve the error. If the recommendation does not seem to solve the problem, call your service representative. If an error code appears on the front panel that is not included in this list, turn off the printer and then turn it back on. If the problem persists, call your service representative.
03.21:01 PSU under voltage detected. 1. Turn off the printer and unplug both power cords. 2 .Check that the power cords are not visibly damaged. 3. Ensure that the input voltage is within specifications (180–264 V AC). 4. Plug in both power cords and make sure they are fully inserted. 5. Turn on the printer.
14.72:01 Zero voltage detected.
14.73:01 Very low voltage detected.
14.74:01 Low voltage detected.
14.75:01 Excessive voltage detected.
14.87:10 Curing power regulator over temperature detected.
16.01:00 the printer is unable to warm up within a preset time limit.
16.02:00 the printer is unable to cool down within a preset time limit.
16.03:00 Excessive heat in the printer.
16.04:00 Insufficient heat in the printer. Check that the ambient temperature is within printer specifications (15–35°C).
16.11:10Curing temperature sensor measurement out of range (temperature sensor 1 failed or not connected).
16.12:10 Curing temperature sensor measurement out of range (temperature sensor 2 failed or not connected). 1. Turn off the printer. 2. Check that the ambient temperature is within printer specifications (15–35°C). 3. Check that the electronic enclosures at the rear of the printer are properly ventilated 4. Turn on the printer
16.13:10 Curing temperature sensor measurement out of range (temperature sensor 3 failed or not connected).
1 .Turn off the printer. 2. Check that the ambient temperature is within printer specifications (15–35°C). 3. Check that the electronic enclosures at the rear of the printer are properly ventilated. 4. Turn on the printer.
16.14:10 Curing temperature sensor measurement out of range (temperature sensor 4 failed or not connected).
16.84:03, 16.85:03 Air curtain resistor out of range. Check that the air curtain fans (at the front of the curing module) are working and unblocked.
21:13 Unable to move the maintenance cartridge along its whole path.
21.2:10 Maintenance cartridge error. 1. Turn off the printer. 2. Remove and reinsert the maintenance cartridge.3.Turn on the printer. 3. If the error persists, replace the maintenance cartridge.
21.5:03 the part that advances the print-head maintenance cartridge web wipe is blocked.
25.n:10 (where n = the ink cartridge number) A possible error in the ink cartridge pressure sensor has been detected. The ink level reported may not be accurate.
27.1:00 several blocked nozzles have been detected in the optimizer printhead. If print quality is not acceptable, clean or replace the printhead.
27.n:01 (where n = the printhead slot number) A large number of blocked nozzles have been detected in one or more printheads. Calibration may have failed due to low printhead performance. Clean all the print-heads and check their status.
29:00 the maintenance cartridge (part number CZ681A) is almost full. It will need to be replaced soon
29:01 The maintenance cartridge is not inserted correctly.
29.1:01 Unable to track the maintenance cartridge status. Check, visually, that the maintenance cartridge has a correct status pattern on it
29.2:00Unable to advance the printhead cleaning roll. Replace the maintenance cartridge.
32:01 The take-up reel is disconnected. If you want to use the take-up reel, turn off the printer and ensure that all take-up reel cables are connected (sensor cables, printer cable). If you do not want to use it, you may need to unload the substrate manually from the take-up reel. Remember to cut the substrate first.32:01.1, 32:01.2This error occurs when the tension bar stays in one of its sensor trigger positions for more than 8 seconds. The most likely causes of this error are as follows:
32:02 This error occurs during printer initialization, to warn you that the take-up reel has been disconnected while the printer was turned off. It also occurs if you try to enable the take-up reel, but it is not connected to the printer. Connect the take-up reel to the printer and press OK to continue.
41:03 Electrical current limit in paper motor. 1. Turn off the printer. 2. Open the window and check for any visible obstacles restricting the advance of the substrate. If there is a wrinkled mass of substrate inside the substrate path, lift the substrate pinch lever and clear the obstruction. Carefully remove as much as possible of the jammed substrate from the top of the printer. Cut the substrate if necessary. See also Substrate has jammed on page 82.
CAUTION: Try to avoid pulling the substrate out from the input path, because this reverses the normal direction of movement, and could damage printer parts.3.Turn on the printer
42:03 Scan-axis motor electrical current limit.
63:04An input/output problem has occurred in the network card. 1. Make sure that the network cable is correctly connected to the network card. 2. Check that your printer firmware is up to date.
63:05 The job is reaching the printer too slowly. The printer cancels the job if there are long pauses of more than 20 s. 1.Make sure that a 1 Gigabit Ethernet card is correctly installed in the computer with the RIP. 2. Check the RIP for any error messages. Check that the computer with the RIP is working correctly and has the minimum specification required by the RIP. Check that the hard disk is neither full nor excessively fragmented. 3. Check whether the option RIP while printing is enabled. This option can cause slow printing if the computer is not sufficiently powerful. 4.Try reducing the resolution of the job or increasing the number of passes. 5.Check that all the components of your LAN are operating at Gigabit speed.
68:03There has been a loss of permanent data, such as configuration or accounting data. This can happen after a firmware update with a data structure not compatible with the older version.
74:01 An error occurred when uploading the firmware update file.
1.Turn off the printer by using the Power key on the front panel and the power switch at the rear of the printer. Disconnect the power cord, then reconnect the power cord and turn on the printer
2.Try again to upload the firmware update file to the printer. See Firmware update on page 156.78:08Borderless printing is not possible. If you have a 365 or 375 printer, install the ink collector. See Ink collector (365 and 375 only) on page 56.
78.1:04 The printer has no substrate preset for this substrate. Follow the firmware update procedure to update the printer with the latest substrate presets. See Firmware update on page 156.
78.2:01 The back tension is lost. This could be due to a loose roll core or an imminent end of roll. If these are not the causes, try unloading and reloading the substrate.
78.3:08 Printing with the ink collector is not available in this print mode.
79:03, 79:04, 79.2:04 Generic firmware error. Update the printer’s firmware. See Firmware update on page 156.81:01, 81.1:01, 81:03It was impossible to stop the servo correctly before setting the encoder position.
86:01, 86.2:01There is a problem in the carriage assembly.
87:01 The scan-axis encoder strip is detecting errors in the carriage position. Clean the encoder strip. See Clean the encoder strip on page 151.
89:11, 89.1:10, 89.2:10The interior-light PCA may be failing or disconnected. The printer will continue operating normally, with only this functionality affected.94:01Color cannot be calibrated on this substrate. White substrate measurement is out of range.
94:02Inconsistent colors found.
94:08 Color calibration failed. Try again. See Color calibration on page 100.
98:03 One or more print-heads are malfunctioning. Use the printhead status plot to find out which printheads are malfunctioning, and replace them.